Building confident in‑house trainers for older adult and dementia care

A supportive programme for organisations who want to grow internal training capacity and create a consistent, trauma‑informed approach across their service.

This four‑day course helps future trainers understand their own learning preferences and recognise the different ways colleagues take in information — essential in care environments where staff come from diverse backgrounds and bring a wide range of experience. Trainers explore how to create a calm, encouraging learning environment, how to engage staff who may feel anxious about training, and how to navigate challenging moments with steadiness, empathy and compassion.

What the course covers

  • Understanding your own learning style and how it shapes your training approach
  • Exploring how different staff learn and how to support them
  • Trauma‑informed facilitation skills
  • Building confidence in delivering Respect’s curriculum
  • Supporting colleagues through reflective practice
  • Assessing physical‑release, support and safe physical‑intervention techniques
  • Embedding person‑centred, least‑restriction practice across a service
  • Creating a safe, inclusive training environment where staff feel supported, not judged

By the end of the programme, trainers feel confident, competent and ready to deliver high‑quality, Bild ACT‑certified training that reflects the needs and values of their own service.

Best suited for:

  • Multi‑site care providers
  • Services with regular new starters
  • Organisations wanting consistent practice across teams
  • Providers preparing for inspection
  • Services wanting a sustainable, long‑term approach to staff development

Quality assurance and ongoing support

Trainers complete written and practical assessments to ensure they feel steady and safe in their role. There is an annual update and re‑registration requirement, along with ongoing quality‑assurance checks, so trainers always feel supported and aligned with national standards.

Training for older adult and dementia care settings

For care homes, supported living, community teams and NHS‑commissioned services

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