Respect Training Privacy Notice

Respect Training is a trading arm of Navigo. Navigo is the Data Controller and can be contacted at: 3-7 Brighowgate, Grimsby, DN32 0QE. The Data Protection Officer for this authority can be contacted at the same address or via info@respecttraining.org.

We are committed to protecting your personal information and being transparent about what data we collect, why we collect it, how it is used, and your rights regarding that information. This privacy notice is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Lawful basis for processing

All personal data processed by Respect Training is collected under one or more of the following lawful bases:

  • Consent: where you have given clear permission for us to process your data for a specific purpose.
  • Contract: where processing is necessary for us to provide a service you have requested or are applying for.
  • Legal obligation: where processing is necessary to comply with a legal requirement, such as safeguarding or health and safety laws.
  • Legitimate interests: where processing is necessary for our legitimate business or operational interests and your rights do not override those interests.

Information we collect and why

We collect the following personal data:

  • Full name and contact details (email, phone number, address)
  • Employer details, job role and organisational affiliation
  • Professional training history, qualifications, and relevant experience
  • Disclosure and Barring Service (DBS) check reference and outcome
  • Professional references and confirmation of suitability
  • Relevant medical information and any accessibility or learning support needs (via Medical Declaration Forms)

Purpose of collection:

  • To evaluate eligibility and suitability for delivering Respect-accredited training
  • To maintain accurate accreditation records
  • To meet safeguarding requirements and uphold BILD ACT regulatory standards
  • To ensure safe delivery of training and respond to risk factors identified through health declarations

Sharing: This information will be shared with BILD ACT (British Institute of Learning Disabilities Association of Certified Training) to facilitate trainer accreditation, certification, governance reviews and ongoing quality assurance processes.

When an individual or organisation commissions or completes Respect Training, we may collect:

  • Organisation name, service type, address and contact details
  • Names, contact details and roles of staff attending training
  • Details collected through the Training Needs Analysis (TNA), including:
    • Description of services provided by the organisation
    • Confirmation of internal Respect trainers (if any) and oversight governance
    • Training history of participants (e.g. person-centred care, restraint reduction, legal frameworks)
    • Incident reports (anonymised), behaviour support plans, frequency and severity of incidents
    • Risk factors and environmental considerations impacting training needs
    • Policies and organisational documents related to safeguarding, restrictive practices, debriefing, and ongoing support
    • Confirmation of relevant medical or learning needs (if applicable)

Purpose of collection:

  • To design and deliver training that is safe, legally compliant and tailored to client needs
  • To assess behavioural risk factors and training adaptation requirements
  • To fulfil contractual obligations and demonstrate alignment with Restraint Reduction Network (RRN) standards
  • To maintain comprehensive records of training delivery, evaluation and outcomes

Sharing: Information may be shared with BILD ACT to meet regulatory requirements. Data may also be shared with relevant third parties including insurers, safeguarding authorities, or legal representatives if required to meet legal obligations or protect individuals from harm.

When you visit our website or contact us through it, we may collect:

  • Your IP address and browser type
  • Website usage information collected via analytics cookies
  • Personal information provided via forms (e.g., name, email address, message)

Purpose of collection:

  • To maintain and improve the website’s functionality and user experience
  • To respond to enquiries submitted through the site
  • To manage newsletter communications (via Mailchimp)
  • To monitor email engagement (e.g., open rates, click-throughs) using integrated tracking tools

Cookies: Cookies may be used to remember user preferences, monitor website traffic and performance, track accessibility settings, and manage marketing analytics. More detail is available in our Cookie Policy.

Sharing your data

Respect Training may share your personal data with:

  • BILD ACT (our training regulator)
  • Mailchimp (newsletter and communication services)
  • Google Analytics (website performance tracking)
  • Disclosure and Barring Service (DBS)
  • External quality assurance assessors or insurers
  • Legal and safeguarding bodies as required by law or in public interest

We do not sell, distribute or lease your personal data to unrelated third parties. All third-party sharing is reviewed to ensure appropriate safeguards and lawful bases are in place.

Data retention

We retain your data in accordance with our internal data retention policy and legal requirements. Key periods include:

  • Training records: Retained for up to 10 years after course completion for audit, certification, and quality assurance purposes
  • Medical declarations and risk assessments: Held as part of your training file and reviewed at point of refresher training or accreditation. Files are destroyed after 10 years unless an ongoing enquiry requires otherwise
  • Mailing list data: Retained until you unsubscribe or ask for deletion

Your rights

Under data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request rectification if any data is inaccurate or incomplete
  • Request erasure of data (where permitted by law)
  • Object to or restrict processing in certain situations
  • Withdraw consent where applicable (this does not affect processing already carried out)
  • Request portability of your data to another provider
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us

To exercise your rights or raise any concerns, please contact:

Respect Training
3-7 Brighowgate, Grimsby, DN32 0QE
Email: nav.respecttraining@nhs.net

If you are dissatisfied with our response, you may contact the ICO:

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
www.ico.org.uk