For the Health and Social Care workforce, the impacts of COVID-19 have been extremely challenging. In the midst of the pandemic, life still goes on, and our compassion, understanding and skills in managing behaviours that concern are ever more important.
We’ve identified that training remains a priority during this period, supporting service providers to ensure there is a skilled and competent workforce. To meet this challenge we have rapidly innovated our delivery and remained flexible and adaptable to meet our customer needs.
We’ve welcomed guidance from the Care Quality Commission (CQC) on training staff during the COVID-19 crisis, recognising that providers will be prioritising care and innovating our approaches. We’ve also worked alongside the Restraint Reduction Network and BILD ACT guidance to ensure our training maintains high standards while being accessible to those who need it.
Innovation in training
We have revised our training and delivery practices to ensure safe and targeted training for new and existing staff and RESPECT instructors.
Our training has included a rapid induction programme (aimed at staff new to RESPECT training) undertaken via video link, and refresher training (aimed at existing staff) undertaken via video link, with identified physical training modules undertaken using full PPE and observing social distancing guidance.